A Lead Experience Designer with a pragmatic approach to solving business problems .

My Mission

I’m a dedicated UX professional with over 15 years of experience across many industries. My goal is to deliver engaging products and services using best practice HCD.
With a Software Engineering degree, I have a rational approach to creating pleasurable experiences for customers, while delivering to commercial outcomes.

My Tool Box

INDUSTRY & USER RESEARCH

Competitor Analysis

Benchmarking

1 on 1 user interviews

Heuristic Evaluations

Tree Testing

Card Sorting

Online Surveys

Stakeholder Workshops

Contextual Enquiry

User Testing (live product)

Analytics Evaluation

Content Audit

Affinity Diagraming

Customer Journey Maps

CONCEPT IDEATION

Design Sprints

Story Boarding

Persona & Archetypes

Sketching

Interaction Models

Participatory Design (co-creation)

User Stories

Guerilla Concept Testing

Creative Vision

Accessibility

Content Strategy

DEFINE

Interaction Design

Information Architecture

Sitemap

User Flows

Screen Flows

Low Fidelity Concepts

High Fidelity Wireframes

Prototype

Usability Testing

BUILD, TEST, IMPROVE

Review Captured Analytics

UX Specifications

Beta Testing

Future Feature Planning

Previous Engagements

Lead UX - Contract

Telstra

2.2021 - Current

Associate UX Director - Contract

Isobar - Dentsu Aegis Network

10.2020 - 1.2021

Head of Experience Design

Nova Entertainment

08.2018 - 09.2020

Lead UX - Contract

CommSec (CBA)

08.2020 - 08.2016

Lead UX - Contract

CommSec (CBA)

08.2016 - 11.2014

If you would like to see my full Resume, please get in touch!